Hordanso provides reliable web hosting, domains, WordPress solutions, and digital tools to help businesses grow online.
Users must follow the Acceptable Use Policy of any network they connect to, including Hordanso’s systems. The user is responsible for all use of their account.
Violations such as spamming, impersonation, or harassment may lead to immediate suspension and possible termination of accounts.
Users may not exceed specified CPU, memory, or inode limits. Hordanso may suspend or suggest plan upgrades for heavy resource usage.
Accounts may not be used for file storage or download-centric services. Website hosting is the only permitted use.
Abusive behavior toward support staff is prohibited. Violations may lead to suspension with a 5-day notice.
All services are billed on monthly cycles. Payments are due by the start of each billing cycle, and failure to make timely payments may result in service suspension or termination. VPS and Dedicated Server plans are subject to stricter payment deadlines, with possible suspension after 7 days of non-payment.
We support multiple trusted third-party payment gateways—such as Flutterwave, Paystack, Stripe, and PayPal—to accommodate a global customer base. These platforms provide various options including debit/credit card payments, bank transfers, and region-specific local methods.
Flutterwave, one of our primary payment gateways, enables both card collections and bank transfers, especially for customers within supported local regions. This flexibility ensures seamless access to our hosting and digital services—such as domain registration, VPS, and dedicated servers—for both local and international clients.
By making a payment on our platform, you acknowledge and accept the applicable terms, conditions, and policies of the selected payment provider.
30-day money-back guarantee on hosting services applies only to the first order. Domain and server-related services are non-refundable.
Must be requested through the client portal at least 5 days before the renewal date. All outstanding invoices must be paid before cancellation.
We do not allow root password login for our VPS but SSH keys except for Windows server.
Negative feedback posted publicly before contacting our support may result in immediate account termination and waives confidentiality agreements.
This agreement is subject to change. Continued use of services after policy changes constitutes acceptance.
If you have any questions about these terms, please contact us at support@hordanso.net.
This clause applies to hosting services, VPS, dedicated servers, business emails, marketing suites, AI automations, SaaS tools, and related digital services, excluding domain registrations/transfer/renewals.
If an invoice is not paid by its due date, the affected service may be automatically suspended after 5 days.
Suspended services may experience limited or no access, including website downtime, paused automations, or disabled system features.
If payment remains outstanding for 30 days after the invoice due date, Hordanso LTD reserves the right to permanently delete, terminate, or reclaim the associated resources, including but not limited to:
Domain registrations, renewals, transfers, and related services are governed by ICANN policies and respective domain registry rules.
Domain services are non-refundable under all circumstances.
Failure to renew a domain before its expiration date may result in:
Marketing platforms, CRM tools, automation workflows, AI agents, and messaging systems must be used ethically and legally.
Prohibited activities include, but are not limited to:
Customers are solely responsible for maintaining independent backups of their data.
While Hordanso LTD may provide backup options, we do not guarantee data retention after suspension or termination.
Hordanso LTD is not liable for data loss resulting from:
Hordanso LTD shall not be held liable for:
These Terms & Conditions, along with any referenced policies, constitute the entire agreement between the user and Hordanso LTD and supersede any prior agreements or communications.