{"id":10131,"date":"2025-09-08T13:57:16","date_gmt":"2025-09-08T12:57:16","guid":{"rendered":"https:\/\/hordanso.net\/?page_id=10131"},"modified":"2026-06-26T19:53:42","modified_gmt":"2026-06-26T18:53:42","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/hordanso.net\/fr-bj\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10131\" class=\"elementor elementor-10131 elementor-1588\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18c2b65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18c2b65\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M737.9,94.7L0,0v100h1000V0L737.9,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e20d5f\" data-id=\"0e20d5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5b87fc elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f5b87fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a08d54b elementor-widget elementor-widget-heading\" data-id=\"a08d54b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b920fb elementor-widget elementor-widget-heading\" data-id=\"8b920fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Le client accepte qu'en utilisant ou en achetant aupr\u00e8s de Hordanso LTD, il est li\u00e9 par les conditions de remboursement d\u00e9crites ci-dessous :\n\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c15bebd elementor-mobile-align-center elementor-align-center elementor-widget elementor-widget-button\" data-id=\"c15bebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hordanso.net\/fr-bj\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nous contacter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-da8bd25 e-flex e-con-boxed e-con e-parent\" data-id=\"da8bd25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85f4cb6 elementor-widget elementor-widget-spacer\" data-id=\"85f4cb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d05ad6e e-flex e-con-boxed e-con e-parent\" data-id=\"d05ad6e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cfba227 e-con-full e-flex e-con e-child\" data-id=\"cfba227\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bcf692 elementor-widget elementor-widget-heading\" data-id=\"8bcf692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. H\u00e9bergement mutualis\u00e9 et plans revendeurs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c0db79 elementor-widget elementor-widget-text-editor\" data-id=\"8c0db79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c9ligible \u00e0 une garantie de remboursement de 30 jours uniquement pour les premi\u00e8res commandes. Les remboursements ne sont pas applicables aux renouvellements ou aux mises \u00e0 niveau de service. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eabf908 elementor-widget elementor-widget-heading\" data-id=\"eabf908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. VPS et serveurs d\u00e9di\u00e9s<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a9babd elementor-widget elementor-widget-text-editor\" data-id=\"9a9babd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ces services ne sont pas remboursables une fois provisionn\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58acd2 elementor-widget elementor-widget-heading\" data-id=\"b58acd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Enregistrements de domaine<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b03088 elementor-widget elementor-widget-text-editor\" data-id=\"2b03088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les achats de domaine sont d\u00e9finitifs et non remboursables en raison des restrictions du registraire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62acf49 elementor-widget elementor-widget-heading\" data-id=\"62acf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Certificats SSL<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-262a8b8 elementor-widget elementor-widget-text-editor\" data-id=\"262a8b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les remboursements ne peuvent \u00eatre \u00e9mis que si le certificat n&#8217;a pas encore \u00e9t\u00e9 \u00e9mis ou activ\u00e9. Ceci est soumis aux directives de WHMCS et de DigiCert. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f56e4b elementor-widget elementor-widget-heading\" data-id=\"3f56e4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Outils d'automatisation GoHighLevel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c872c1b elementor-widget elementor-widget-text-editor\" data-id=\"c872c1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;acc\u00e8s \u00e0 la suite GoHighLevel et les services de sous-compte ne sont pas remboursables une fois activ\u00e9s, quel que soit le niveau d&#8217;utilisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a586b74 elementor-widget elementor-widget-heading\" data-id=\"a586b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Devise et traitement\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98eaca5 elementor-widget elementor-widget-text-editor\" data-id=\"98eaca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les paiements sont accept\u00e9s en NGN et USD. Les remboursements seront trait\u00e9s dans la m\u00eame devise que celle du paiement, moins les frais de passerelle et de traitement applicables. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d16ec6 elementor-widget elementor-widget-heading\" data-id=\"0d16ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Processus de demande<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-854abbb elementor-widget elementor-widget-text-editor\" data-id=\"854abbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Toutes les demandes de remboursement doivent \u00eatre soumises via le portail client dans le d\u00e9lai \u00e9ligible. Le traitement peut prendre jusqu&#8217;\u00e0 7 jours ouvrables. <\/p><p>Si vous avez des questions concernant notre politique de remboursement, veuillez contacter notre \u00e9quipe de facturation \u00e0 billing@hordanso.net.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Politique de remboursement Le client accepte qu&#8217;en utilisant ou en achetant aupr\u00e8s de Hordanso LTD, il est li\u00e9 par les conditions de remboursement d\u00e9crites ci-dessous : Nous contacter 1. H\u00e9bergement mutualis\u00e9 et plans revendeurs \u00c9ligible \u00e0 une garantie de remboursement de 30 jours uniquement pour les premi\u00e8res commandes. Les remboursements ne sont [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-10131","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/pages\/10131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/comments?post=10131"}],"version-history":[{"count":0,"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/pages\/10131\/revisions"}],"wp:attachment":[{"href":"https:\/\/hordanso.net\/fr-bj\/wp-json\/wp\/v2\/media?parent=10131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}